Privacy Policy
Last updated: February 2025
1. Introduction
DuetIQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website duetiq.ai and use our services.
We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Data Controller
The data controller responsible for your personal data is:
DuetIQ
Email: privacy@duetiq.ai
3. Data We Collect
3.1 Waitlist Registration
When you sign up for our waitlist, we collect:
- Email address
- Selected pricing tier preference (optional)
- Timestamp of registration
Legal basis: Consent (Art. 6(1)(a) GDPR). You provide this information voluntarily when joining our waitlist.
3.2 Analytics Data
We use Plausible Analytics, a privacy-focused analytics service that does not use cookies and does not collect personal data. Plausible collects:
- Page views (anonymized)
- Referrer source
- Country (derived from IP, which is not stored)
- Device type and browser (non-identifying)
Legal basis: Legitimate interest (Art. 6(1)(f) GDPR) in understanding how visitors use our website to improve our services.
3.3 Technical Data
Our hosting provider may collect standard server logs including IP addresses for security and operational purposes. This data is retained for a limited period and is not used for tracking purposes.
4. How We Use Your Data
We use the information we collect to:
- Send you early access invitations and product updates
- Notify you when DuetIQ launches
- Improve our website and services
- Respond to your inquiries
- Comply with legal obligations
We will never sell your personal data to third parties.
5. Data Storage and Security
Your data is stored securely using industry-standard encryption. We use:
- Supabase for database hosting (EU region available)
- Vercel for website hosting
- TLS/SSL encryption for all data transmission
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Data Retention
We retain your waitlist data until:
- You request deletion
- You convert to a customer account (data transfers to your account)
- 24 months after product launch if you haven't created an account
7. Your Rights Under GDPR
As a data subject, you have the following rights:
- Right of access - Request a copy of your personal data
- Right to rectification - Request correction of inaccurate data
- Right to erasure - Request deletion of your data
- Right to restrict processing - Request limitation of data processing
- Right to data portability - Receive your data in a portable format
- Right to object - Object to processing based on legitimate interests
- Right to withdraw consent - Withdraw consent at any time
To exercise any of these rights, please contact us at privacy@duetiq.ai.
You also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
8. Cookies
We do not use cookies for tracking or advertising purposes. Our analytics provider (Plausible) is cookie-free and does not track users across websites.
Essential cookies may be used for technical functionality (such as maintaining session state), but these do not require consent under GDPR as they are strictly necessary for the website to function.
9. Third-Party Services
We use the following third-party services:
- Plausible Analytics - Privacy-focused web analytics (EU-based, GDPR compliant, no personal data collection)
- Vercel - Website hosting and deployment
- Supabase - Database and authentication services
10. International Data Transfers
Some of our service providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as:
- EU-US Data Privacy Framework certification
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@duetiq.ai